Tourism SMEs, service quality, and destination competitiveness / (Record no. 312997)

MARC details
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001 - CONTROL NUMBER
control field 20053105761
003 - CONTROL NUMBER IDENTIFIER
control field CtWfDGI
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20201203120506.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
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007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
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fixed length control field 130923t20052005enkad ob 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Cancelled/invalid ISBN 0851990118 (alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency CtWfDGI
Language of cataloging eng
Description conventions rda
Transcribing agency CtWfDGI
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number G155.A1
Item number T589573 2005eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 338.4/791
Edition number 23
245 00 - TITLE STATEMENT
Title Tourism SMEs, service quality, and destination competitiveness /
Statement of responsibility, etc edited by Eleri Jones and Claire Haven-Tang, Welsh School of Hospitality, Tourism and Leisure Management, University of Wales Institute, Cardiff, Cardiff, UK.
264 #1 -
-- Wallingford, Oxfordshire, UK :
-- CABI,
-- 2005.
264 #4 -
-- 2005
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxv, 366 pages) :
Other physical details illustrations, charts
336 ## -
-- text
-- txt
-- rdacontent
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-- computer
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-- rdamedia
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-- online resource
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520 3# - SUMMARY, ETC.
Summary, etc This book is a collection of papers drawn from academic and practitioner research presented at the Tourism Research 2002 conference held in Cardiff. It comments on a range of issues concerning small and medium-sized tourism enterprises (tourism SMEs) in diverse destinations worldwide, and explores various aspects of a model of tourism SMEs proposed in chapter 1. The collection is arranged into thematic sections to reflect the model: destination (chapter 2-4); tourism SMEs (chapter 5-9); employees (chapter 10-14); public-sector interventions (chapters 15-18); and marketing/image (chapters 19-21). Chapter 22 concludes that the development of coherence in destinations dominated by SMEs is achievable provided that stakeholders involved in destination development learn from successful case studies. The book has a subject index.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Tourism SMEs, Service Quality and Destination Competitiveness / E. Jones and C. Haven-Tang -- Integrated Tourism in Europe's Rural Destinations : Competition or Cooperation? / T. Oliver and T. Jenkins -- The Peripherality, Tourism and Competitiveness Mix : Contradictory or Confirmed? / F. Williams and M. MacLeod -- Policy Options for the Development of an Indigenous Tourism SME Sector in Kenya / G. Manyara and E. Jones -- Quality Issues for the Family Business / D. Getz, J. Carlsen and A. Morrison -- Capability-based Growth : the Case of UK Tourism SMEs / M.M. Augustyn and J. Pheby -- Producing Hospitality, Consuming Lifestyles : Lifestyle Entrepreneurship in Urban Scotland / M. Di Domenico -- Modelling the Integration of Information and Communication Technologies in Small and Medium Hospitality Enterprises / H.C. Murphy -- Business Goals in the Small-scale Accommodation Sector in New Zealand / C.M. Hall and K. Rusher -- The Future of the Tourism and Hospitality Workforce Begins at Home / C. Haven-Tang and D. Botterill -- HRM Behaviour and Economic Performance : Small versus Large Tourism Enterprises / A.-M. Hjalager -- Insights into Skill Shortages and Skill Gaps in Tourism : a Study in Greater Manchester / C. Lashley -- A Typology of Approaches towards Training in the South-east Wales Hospitality Industry / S. Moore -- The Utilization of Human Resources in Tourism SMEs : a Comparison between Mexico and Central Florida / A. Pizam and D.V. Tesone -- Investment Support for Tourism SMEs : a Review of Theory and Practice / S. Wanhill -- Business Confidence in Wales : the Wales Tourism Business Monitor / H. Smith -- The Role of a National Tourism Organization in Developing a National Tourism Quality Scheme : the Case of Hungary / Z. Behringer and T. Mester -- Leadership and Coordination : a Strategy to Achieve Professionalism in the Welsh Tourism Industry / D. James -- Identifying and Exploiting Potentially Lucrative Niche Markets : the Case of Planned Impulse Travellers in Hong Kong / E. Chan and S. Wong -- Small and Medium-sized Libyan Tourism Enterprises and the National Tourism Development Plan for Libya / M. Jwaili, B. Thomas and E. Jones -- 'A Virtual Huanying, Selamat Datang and Herzlich Willkommen!' The Internet as a Cross-cultural Promotional Tool for Tourism / W.G. Arlt -- The Heterodoxy of Tourism SMEs / C. Haven-Tang and E. Jones.
506 ## - RESTRICTIONS ON ACCESS NOTE
Terms governing access Access limited to subscribing institution.
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Also available in print format.
588 ## -
-- Title from PDF title page (viewed August 14, 2013).
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourism.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Small business.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Leisure, Recreation and Tourism Economics, (New March 2000)
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Policy and Planning.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing and Distribution.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Labour and Unemployment.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourism and Travel.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Destinations.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Government policy.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Models.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Personnel.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Small businesses.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourism.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourism development.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourism policy.
Source of heading or term cabt
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Tourist industry.
Source of heading or term cabt
655 #0 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element EE119
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element EE120
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element EE700
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element EE900
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element UU700
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Jones, Eleri Ellis,
Relator term editor of compilation.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Haven-Tang, Claire,
Relator term editor of compilation.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element C.A.B. International,
Relator term issuing body.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Title Tourism SMEs, service quality, and destination competitiveness.
Place, publisher, and date of publication Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., c2005.
International Standard Book Number 0851990118
Record control number (DLC)2004018806
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://dx.doi.org/10.1079/9780851990118.0000">https://dx.doi.org/10.1079/9780851990118.0000</a>
Public note Click here to access resource
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type E-BOOKS

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