Image from Google Jackets

Crisis management in tourism / edited by Eric Laws, James Cook University, Australia, Bruce Prideaux, James Cook University, Australia and Kaye Chon, The Hong Kong Polytechnic University, Hong Kong.

Contributor(s): Material type: TextTextPublisher: Wallingford, Oxfordshire, UK : CABI, 2007Copyright date: ©2007Description: 1 online resource (xvii, 392 pages) : illustrations, maps, chartsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
Subject(s): Genre/Form: Additional physical formats: Print version:: Crisis management in tourism.DDC classification:
  • 910.68/4 23
LOC classification:
  • G155.A1 C74 2007eb
Online resources: Also available in print format.
Contents:
Preface : the tsunami of 26 December 2005, PATA's initial responses / Peter Semone -- Crisis management in tourism : challenges for managers and researchers / Eric Laws, Bruce Prideaux and Kaye Chon -- Post-crisis forecasting : better make haste slowly / Miriam Scaglione -- Policy response to rural dangers : managing educational visits in the wake of the foot and mouth and E. coli crises / Derek Hall -- The evolution of an emergency management tourism faculty resource / Thomas E. Drabek -- Aftermath of crises and disasters : notes for an impact assessment approach / Pedro Moreira -- Western and Eastern approaches to crisis management for global tourism : some differences / Peter Schmidt and Mike Berrell -- Crisis in Bali : lessons in tourism recovery / Yetta K. Gurtner -- 'Crises' that scare tourists : investigating tourists' travel-related concerns / Sara Dolnicar -- For better or worse : consumer perceptions of factors impacting company crisis outcome / Lynette M. McDonald, Beverley Sparks and Ian Glendon -- Tourism and terrorism : an analytical framework with special focus on the media / Walter Freyer and Alexander Schröder -- Factors influencing crisis management in tourism destinations / Kom Campiranon and Noel Scott -- Crisis management and tourism organizations : a comparative study in the European Alps / Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer -- Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster / Tzung-Cheng Huan -- International tourism and infectious disease : managing the SARS crisis in Singapore / Joan Henderson -- A proposed model for tourism crisis management : the UK's foot and mouth disease crisis analysed / Andrew Lyon and Amy Worton -- Phuket : tsunami and tourism -- a preliminary investigation / Yetta K. Gurtner.
Tsunamis, earthquakes, volcanism and other problems : disasters, responses and Japanese tourism / Malcolm Cooper and Patricia Erfurt -- The 'perfect storm' : turbulence and crisis in the global airline industry / Dawna L. Rhoades and Rosemarie Reynolds -- Responding to the crises of 2001 : the Australian experience / Barbara Anderson, Bruce Prideaux and Graham Brown -- Restoring Kenyan tourism in crisis : Kenyan tourism's response to negative travel advisories 2003 / David Beirman -- A comparison of pre- and post-9/11 traveller profiles : post-crisis marketing implications / Stephen W. Litvin and John C. Crotts -- Crisis communication response strategies : a case study of the Irish tourist board's response to the 2001 European foot and mouth scare / Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O'Keefe -- The regional effects of terrorism on tourism : an empirical analysis / Brian W. Sloboda -- Sabah's responses to 11 September : a tourism analysis / Awangku Hassanal Bahar Pengiran Bagul and Wan Shawaluddin Wan Hassan -- Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations / Bruce Prideaux, Eric Laws and Bill Faulkner -- Reflections and further research priorities / Bruce Prideaux and Eric Laws.
Abstract: With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters 12-17) deals with tourism crises arising from natural causes, while part III (chapters 18-24) deals with tourism crises resulting from human actions. Part IV (chapters 25-26) concludes the book. This book will be of interest to researchers and practitioners in tourism.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
No physical items for this record

With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters 12-17) deals with tourism crises arising from natural causes, while part III (chapters 18-24) deals with tourism crises resulting from human actions. Part IV (chapters 25-26) concludes the book. This book will be of interest to researchers and practitioners in tourism.

Includes bibliographical references and index.

Preface : the tsunami of 26 December 2005, PATA's initial responses / Peter Semone -- Crisis management in tourism : challenges for managers and researchers / Eric Laws, Bruce Prideaux and Kaye Chon -- Post-crisis forecasting : better make haste slowly / Miriam Scaglione -- Policy response to rural dangers : managing educational visits in the wake of the foot and mouth and E. coli crises / Derek Hall -- The evolution of an emergency management tourism faculty resource / Thomas E. Drabek -- Aftermath of crises and disasters : notes for an impact assessment approach / Pedro Moreira -- Western and Eastern approaches to crisis management for global tourism : some differences / Peter Schmidt and Mike Berrell -- Crisis in Bali : lessons in tourism recovery / Yetta K. Gurtner -- 'Crises' that scare tourists : investigating tourists' travel-related concerns / Sara Dolnicar -- For better or worse : consumer perceptions of factors impacting company crisis outcome / Lynette M. McDonald, Beverley Sparks and Ian Glendon -- Tourism and terrorism : an analytical framework with special focus on the media / Walter Freyer and Alexander Schröder -- Factors influencing crisis management in tourism destinations / Kom Campiranon and Noel Scott -- Crisis management and tourism organizations : a comparative study in the European Alps / Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer -- Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster / Tzung-Cheng Huan -- International tourism and infectious disease : managing the SARS crisis in Singapore / Joan Henderson -- A proposed model for tourism crisis management : the UK's foot and mouth disease crisis analysed / Andrew Lyon and Amy Worton -- Phuket : tsunami and tourism -- a preliminary investigation / Yetta K. Gurtner.

Tsunamis, earthquakes, volcanism and other problems : disasters, responses and Japanese tourism / Malcolm Cooper and Patricia Erfurt -- The 'perfect storm' : turbulence and crisis in the global airline industry / Dawna L. Rhoades and Rosemarie Reynolds -- Responding to the crises of 2001 : the Australian experience / Barbara Anderson, Bruce Prideaux and Graham Brown -- Restoring Kenyan tourism in crisis : Kenyan tourism's response to negative travel advisories 2003 / David Beirman -- A comparison of pre- and post-9/11 traveller profiles : post-crisis marketing implications / Stephen W. Litvin and John C. Crotts -- Crisis communication response strategies : a case study of the Irish tourist board's response to the 2001 European foot and mouth scare / Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O'Keefe -- The regional effects of terrorism on tourism : an empirical analysis / Brian W. Sloboda -- Sabah's responses to 11 September : a tourism analysis / Awangku Hassanal Bahar Pengiran Bagul and Wan Shawaluddin Wan Hassan -- Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations / Bruce Prideaux, Eric Laws and Bill Faulkner -- Reflections and further research priorities / Bruce Prideaux and Eric Laws.

Access limited to subscribing institution.

Also available in print format.

Title from PDF title page (viewed August 13, 2013).

There are no comments on this title.

to post a comment.
Implemented & Customized by: BestBookBuddies

Powered by Koha