000 | 02570nam a22003494u 4500 | ||
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001 | 10.1079/9781800621022.0000 | ||
003 | CABI | ||
005 | 20231004110326.0 | ||
007 | cr nn 008mam|a | ||
008 | 230228t2023||||xxu fs| |0|| 0|eng|| | ||
020 |
_a9781800621015 _qelectronic |
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024 | 7 |
_a10.1079/9781800621022.0000 _2doi |
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041 | _aeng | ||
245 | 0 | 0 |
_aTeaching Cases in Tourism, Hospitality and Events _h[electronic resource] _cEdited by Saurabh Kumar Dixit, Senthilkumaran Piramanaygam. |
260 |
_aGB _bCABI _c2023 |
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264 | 1 |
_aGB _bCABI _c2023 |
|
300 | _a328pp.; | ||
336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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347 |
_atext file _2rdaft |
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347 | _bPDF | ||
490 | 1 | _aCABI Books | |
520 | _aThe tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. The book covers:- General management, including innovation, ethics, and sustainability;- Strategic management, including business models, SWOT analyses and internationalisation;- Human resource management, including motivating employees, conflict management and work-life balance;- Marketing, including managing service quality, branding and new service development;- Financial management, including budgeting, risk management and forecasting;- Operations management, including food and beverage delivery, revenue management and health and safety.A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry. | ||
700 | 1 |
_aDixit, Saurabh Kumar _4edt |
|
700 | 1 |
_aPiramanaygam, Senthilkumaran _4edt |
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776 | 0 | 8 |
_iPrinted edition: _z9781800621008 |
830 | 0 | _aCABI Books | |
856 | 4 | 0 | _uhttps://doi.org/10.1079/9781800621022.0000 |
856 | 4 | 0 | _uhttps://www.cabidigitallibrary.org/action/showBook?doi=10.1079%2F9781800621022.0000 |
942 | _cEB | ||
999 |
_c315386 _d315386 |