000 02570nam a22003494u 4500
001 10.1079/9781800621022.0000
003 CABI
005 20231004110326.0
007 cr nn 008mam|a
008 230228t2023||||xxu fs| |0|| 0|eng||
020 _a9781800621015
_qelectronic
024 7 _a10.1079/9781800621022.0000
_2doi
041 _aeng
245 0 0 _aTeaching Cases in Tourism, Hospitality and Events
_h[electronic resource]
_cEdited by Saurabh Kumar Dixit, Senthilkumaran Piramanaygam.
260 _aGB
_bCABI
_c2023
264 1 _aGB
_bCABI
_c2023
300 _a328pp.;
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_2rdaft
347 _bPDF
490 1 _aCABI Books
520 _aThe tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. The book covers:- General management, including innovation, ethics, and sustainability;- Strategic management, including business models, SWOT analyses and internationalisation;- Human resource management, including motivating employees, conflict management and work-life balance;- Marketing, including managing service quality, branding and new service development;- Financial management, including budgeting, risk management and forecasting;- Operations management, including food and beverage delivery, revenue management and health and safety.A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry.
700 1 _aDixit, Saurabh Kumar
_4edt
700 1 _aPiramanaygam, Senthilkumaran
_4edt
776 0 8 _iPrinted edition:
_z9781800621008
830 0 _aCABI Books
856 4 0 _uhttps://doi.org/10.1079/9781800621022.0000
856 4 0 _uhttps://www.cabidigitallibrary.org/action/showBook?doi=10.1079%2F9781800621022.0000
942 _cEB
999 _c315386
_d315386