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050	1	4	_aG155.A1 _bC648 2001eb
082	0	4	_a338.4/791/0019 _223
245	0	0	_aConsumer psychology of tourism, hospitality and leisure. _nVolume 2 / _cedited by J.A. Mazanec, G.I. Crouch, J.R. Brent Ritchie, A.G. Woodside.
264		1	_aWallingford, Oxfordshire, UK : _bCABI, _c2001.
264		4	_c2001
300			_a1 online resource (xii, 351 pages) : _billustrations, charts
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aPapers presented at the Second Symposium on the Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna, Austria, during 6 and 9 July, 2000.
504			_aIncludes bibliographical references and indexes.
520	3		_aThis volume focuses on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. It deals with research and methodological problems such as coping with nonlinear utility functions, capturing highly emotional product attributes, incorporating noncompensatory decision rules, and accounting for unobserved heterogeneity in a consumer population. The 21 research reports presented in this book are organized into 5 sections that address: tourist destinations, their struggle for competitive advantage and its measurement; tourist decision processes and the choice rules consumers exhibit in evaluating tourist products; the criteria for travel market segmentation; improvements in the methods that are instrumental in detecting or building tourist segments; and the tourist's consumption experience and the recent results in service quality and satisfaction monitoring. This book is an essential reference for researchers and practitioners in the areas of marketing, tourism, hospitality, and leisure. It contains a subject index.
505	0		_aDeveloping Operational Measures for the Components of a Destination Competitiveness/Sustainability Model : Consumer versus Managerial Perspectives / J.R. Brent Ritchie, G.I. Crouch and S. Hudson -- Destination Images and Consumer Distance, Choice Sets and Long-Haul Destinations / T. Harrison-Hill -- The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias / Jay Beaman, Jeff Beaman, J.T. O'Leary and S. Smith -- A Review of Choice Modelling Research in Tourism, Hospitality and Leisure / G.I. Crouch and J.J. Louviere -- Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems / R.L. King and A.G. Woodside -- Representing and Predicting Tourist Choice Behaviour : Rule-Based vs. Utility-Based Approach / M. van Middelkoop, A.W.J. Borgers, T. Arentze and H.J.P. Timmermans -- Two Means to the Same End : Hierarchical Value Maps in Tourism : Comparing the Association Pattern Technique with Direct Importance Ratings / A. Zins -- Segmenting Travel on the Sourcing of Information / T. Bieger and C. Laesser -- 'Nowhere Left to Run' : A Study of Value Boundaries and Segmentation Within the Backpacker Market of New Zealand / I. Ateljevic and S. Doorne -- Using Internet Technology to Request Travel Information and Purchase Travel Services : A Comparison of X'ers, Boomers and Mature Market Segments Visiting Florida / M.A. Bonn, H. Leslie Furr and A. Hausman -- Which Determines Our Leisure Preferences : Demographics or Personality? / R.L. McGuiggan -- A New Psychographic Segmentation Method Using Jungian MBTI Variables in the Tourism Industry / J.Y. Gountas and S. (Carey) Gountas -- K-Means vs. Topology Representing Networks : Comparing Ease of Use for Gaining Optimal Results With Reference to Data Input Order / A. Ganglmair and B. Wooliscroft -- Behavioural Market Segmentation Using the Bagged Clustering Approach Based on Binary Guest Survey Data : Exploring and Visualizing Unobserved Heterogeneity / S. Dolnicar and F. Leisch -- Mastering Unobserved Heterogeneity in Tourist Behaviour Research / J.A. Mazanec -- The Comsumption of Tour Routes in Cultural Landscapes / T. Oliver -- Evaluating Heritage Visitor Attractions from the Consumer Perspective : A Focus on Castlefield Urban Heritage Park in Manchester, UK / P. Schofield -- A Critical Review of Approaches to Measure Satisfaction with Tourist Destinations / M. Kozak -- A Review of Comparison Standards Used in Service Quality and Customer Satisfaction Studies : Some Emerging Issues for Hospitality and Tourism Research / Y. Ekinci, M. Riley and J.S. Chen -- The Antecedents and Consequences of Vacationers' Dis/satisfaction : Tales from the Field / A. Decrop.
506			_aAccess limited to subscribing institution.
530			_aAlso available in print format.
588			_aTitle from PDF title page (viewed September 11, 2013).
650		0	_aTravelers _xPsychology _vCongresses.
650		0	_aConsumer behavior _vCongresses.
650		0	_aHospitality industry _vCongresses.
650		0	_aTourism _xPsychological aspects _vCongresses.
650		4	_aLeisure, Recreation and Tourism Economics, (New March 2000)
650		4	_aMarketing and Distribution.
650		4	_aConsumer Economics.
650		4	_aLeisure.
650		4	_aTourism and Travel.
650		7	_aBehaviour. _2cabt
650		7	_aConsumer behaviour. _2cabt
650		7	_aConsumer satisfaction. _2cabt
650		7	_aConsumption. _2cabt
650		7	_aDecision making. _2cabt
650		7	_aDestinations. _2cabt
650		7	_aHospitality industry. _2cabt
650		7	_aLeisure industry. _2cabt
650		7	_aLeisure research. _2cabt
650		7	_aMarket segmentation. _2cabt
650		7	_aMethodology. _2cabt
650		7	_aTourism. _2cabt
650		7	_aTourism research. _2cabt
650		7	_aTourist industry. _2cabt
650		7	_aTourists. _2cabt
650		7	_aVisitor behaviour. _2cabt
655		0	_aElectronic books.
690			_aEE119
690			_aEE700
690			_aEE720
690			_aUU600
690			_aUU700
700	1		_aMazanec, Josef A., _eeditor.
700	1		_aCrouch, Geoffrey I. _q(Geoffrey Ian), _d1954- _eeditor.
700	1		_aRitchie, J. R. Brent, _eeditor.
700	1		_aWoodside, Arch G., _eeditor.
710	2		_aC.A.B. International, _eissuing body.
710	2		_aSociety of Consumer Psychology of Tourism, Hospitality, and Leisure.
711	2		_aSymposium on the Consumer Psychology of Tourism, Hospitality, and Leisure _n(2nd : _d2000 : _cVienna, Austria), _jissuing body.
856	4	0	_uhttps://dx.doi.org/10.1079/9780851995359.0000 _zClick here to access resource
942			_cEB
999			_c312814 _d312814