Benchmarking in tourism and hospitality industries : (Record no. 312875)
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001 - CONTROL NUMBER | |
control field | 20023127410 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | CtWfDGI |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20201203120355.0 |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION | |
fixed length control field | m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
fixed length control field | cr zn||||uuuuu |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 130821t20022002enkad ob 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
Cancelled/invalid ISBN | 0851995535 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | CtWfDGI |
Language of cataloging | eng |
Description conventions | rda |
Transcribing agency | CtWfDGI |
050 14 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | G155.A1 |
Item number | W56 2002eb |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 338.4/791/068 |
Edition number | 23 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Wöber, Karl W., |
Relator term | author. |
245 10 - TITLE STATEMENT | |
Title | Benchmarking in tourism and hospitality industries : |
Remainder of title | the selection of benchmarking partners / |
Statement of responsibility, etc | Karl W. Wöber, Institute for Tourism and Leisure Studies, Vienna University of Economics and Business Administration. |
264 #1 - | |
-- | Wallingford, Oxfordshire, UK : |
-- | CABI, |
-- | 2002. |
264 #4 - | |
-- | 2002 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 online resource (xiii, 261 pages) : |
Other physical details | illustrations, charts |
336 ## - | |
-- | text |
-- | txt |
-- | rdacontent |
337 ## - | |
-- | computer |
-- | c |
-- | rdamedia |
338 ## - | |
-- | online resource |
-- | cr |
-- | rdacarrier |
520 3# - SUMMARY, ETC. | |
Summary, etc | This book provides a detailed description of different performance measurement methods in the context of the tourism and hospitality industry. Chapter 1 serves as an introduction to the principal concept of benchmarking and why it became so popular within the industry. Chapter 2 consists of a comprehensive description of studies on the practice of benchmarking in the tourism and hospitality industry. Chapter 3 deals with theoretical issues related to the measurement of business performance. Chapter 4 presents analytical techniques for estimating the unknown production function, basically classified as central tendency and frontier methods. Chapter 5 introduces the database (the Austrian Hotel and Restaurant Panel, 1991-97) used in the subsequent experimental studies and elaborates on existing performance studies in tourism research. Chapter 6 focuses on the application of mixture regression models as a central tendency's approach for the selection of optimal comparison partners. It includes an illustrative case example for the Austrian hotel and restaurant database. Chapter 7 discusses the data envelopment analysis (DEA) models and illustrates these using numerical examples. Chapter 8 introduces evolutionary data envelopment analysis, a completely new optimization technique for DEA problems to overcome at least some of DEA's main restrictions. Chapter 9 discusses developments and issues that are relevant for the future of benchmarking decision support systems and summarizes the most important research questions surrounding them. The book has a subject index. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references (pages 234-256) and index. |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | Benchmarking studies in the tourism and hospitality industries -- Measuring business performance -- Methods for estimating the production function -- The Austrian Hotel and restaurant panel -- A mixture regression model -- Data envelopment analysis -- Evolutionary data envelopment analysis -- Perspectives of benchmarking decision support systems in tourism and hospitality management. |
506 ## - RESTRICTIONS ON ACCESS NOTE | |
Terms governing access | Access limited to subscribing institution. |
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
Additional physical form available note | Also available in print format. |
588 ## - | |
-- | Title from PDF title page (viewed August 14, 2013). |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Hospitality industry |
General subdivision | Management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Tourism |
General subdivision | Management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Benchmarking (Management) |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Leisure, Recreation and Tourism Economics, (New March 2000) |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Tourism and Travel. |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Mathematics and Statistics. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Hospitality industry. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Hotels. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Measurement. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Production functions. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Regression analysis. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Statistical analysis. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Tourism. |
Source of heading or term | cabt |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Tourist industry. |
Source of heading or term | cabt |
655 #0 - INDEX TERM--GENRE/FORM | |
Genre/form data or focus term | Electronic books. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | EE119 |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | UU700 |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | ZZ100 |
710 2# - ADDED ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | C.A.B. International, |
Relator term | issuing body. |
776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
Display text | Print version: |
Main entry heading | Wöber, Karl W. |
Title | Benchmarking in tourism and hospitality industries. |
Place, publisher, and date of publication | Oxford, U.K. : CABI Pub., c2002. |
International Standard Book Number | 0851995535 |
Record control number | (DLC)2002000679 |
856 40 - ELECTRONIC LOCATION AND ACCESS | |
Uniform Resource Identifier | <a href="https://dx.doi.org/10.1079/9780851995533.0000">https://dx.doi.org/10.1079/9780851995533.0000</a> |
Public note | Click here to access resource |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | E-BOOKS |
No items available.