Consumer psychology of tourism, hospitality and leisure

Consumer psychology of tourism, hospitality and leisure [electronic resource] Edited by G. I. Crouch, R. R. Perdue, H. J. P. Timmermans, M. Uysal. - 1 - Wallingford UK CABI Publishing 2004 - 335pp.; - CABI Books . - CABI Books .

Knowledge of consumer psychology and consumer behaviour in relation to tourism is valuable in determining the success of tourism and hospitality ventures. The book is an edited collection of papers from the 3rd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure, held in Melbourne, Australia in January 2003. Themes covered by the papers include attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation; attraction and loyalty; and image and interpretation.

9780851998657

10.1079/9780851997490.0000 doi

consumer behaviour psychological factors decision making psychology emotions leisure information processing choice consumer satisfaction consumer attitudes tourism behaviour market segmentation tourist industry consumer behavior consumers leisure behavior behavior leisure behaviour hospitality industry
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