Visitor experience design /
Visitor experience design /
edited by Noel Scott, Jun Gao and Jianyu Ma.
- 1 online resource (viii, 275 pages) : illustrations, charts
- CABI series in tourism management research ; 5 .
Includes bibliographical references and index.
Introduction : creating memorable experiences / Jianyu Ma, Jun Gao, Noel Scott -- How psychology can stimulate tourist experience studies / Svein Larsen, Rouven Doran, Katharina Wolff -- Tourism experience : a review / Noel Scott, Dung Le -- Exploring experience and motivation using means-end chain theory / Shan Jiang -- Experiential decision choice / Noel Scott, Brent Moyle, Liubov Skavronskaya, Dung Le -- Attentive tourists : the importance of co-creative experiences / Ana Claudia Campos, Julio Mendes, Patricia Valle -- The elicitation of emotions / Jianyu Ma -- Measurement of visitor's emotion / Shanshi (Stone) Li, Gabby Walters, Noel Scott -- Innovative approaches to researching consumer experience : an evaluation and comparison / Ying Wang, Wei Liu, Beverley Sparks -- Perceived value of destination experiences in Zhouzhuang, China / Lihua Gao, Noel Scott, Peiyi Ding -- Well-being benefits from mindful experiences / I-Ling (Lynn) Chen, Noel Scott, Pierre Benckendorff -- Motivational satisfaction and emotional outcomes from experiences / Jianyu Ma -- The meaning of a destination experience in Zhouzhuang, China / Lihua Gao -- Perceived value of destination experiences in Zhouzhuang, China / Lihua Gao, Noel Scott, Peiyi Ding -- Sharing tourism experiences : literature review and research agenda / Laurie Wu, Xiang (Robert) Li -- Slow food tourism : preferences and behaviours / Kuan-Huei Lee -- Perceptions of the Trinidad carnival experience from international travel bloggers / Afiya Holder, Noel Scott -- Conclusion : where to from here? / Jianyu Ma, Noel Scott, Jun Gao.
Access limited to subscribing institution.
The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research.
9781786391902 9781786391919
Tourism--Psychological aspects.
Tourists--Psychology.
Tourists--Attitudes.
Tourism--China.
Consumption.
Psychology.
Toursim.
Tourists.
Visitors.
G155.A1 / V567 2017eb
910.68/5
Includes bibliographical references and index.
Introduction : creating memorable experiences / Jianyu Ma, Jun Gao, Noel Scott -- How psychology can stimulate tourist experience studies / Svein Larsen, Rouven Doran, Katharina Wolff -- Tourism experience : a review / Noel Scott, Dung Le -- Exploring experience and motivation using means-end chain theory / Shan Jiang -- Experiential decision choice / Noel Scott, Brent Moyle, Liubov Skavronskaya, Dung Le -- Attentive tourists : the importance of co-creative experiences / Ana Claudia Campos, Julio Mendes, Patricia Valle -- The elicitation of emotions / Jianyu Ma -- Measurement of visitor's emotion / Shanshi (Stone) Li, Gabby Walters, Noel Scott -- Innovative approaches to researching consumer experience : an evaluation and comparison / Ying Wang, Wei Liu, Beverley Sparks -- Perceived value of destination experiences in Zhouzhuang, China / Lihua Gao, Noel Scott, Peiyi Ding -- Well-being benefits from mindful experiences / I-Ling (Lynn) Chen, Noel Scott, Pierre Benckendorff -- Motivational satisfaction and emotional outcomes from experiences / Jianyu Ma -- The meaning of a destination experience in Zhouzhuang, China / Lihua Gao -- Perceived value of destination experiences in Zhouzhuang, China / Lihua Gao, Noel Scott, Peiyi Ding -- Sharing tourism experiences : literature review and research agenda / Laurie Wu, Xiang (Robert) Li -- Slow food tourism : preferences and behaviours / Kuan-Huei Lee -- Perceptions of the Trinidad carnival experience from international travel bloggers / Afiya Holder, Noel Scott -- Conclusion : where to from here? / Jianyu Ma, Noel Scott, Jun Gao.
Access limited to subscribing institution.
The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research.
9781786391902 9781786391919
Tourism--Psychological aspects.
Tourists--Psychology.
Tourists--Attitudes.
Tourism--China.
Consumption.
Psychology.
Toursim.
Tourists.
Visitors.
G155.A1 / V567 2017eb
910.68/5